Privacy Policy
ClientBridge Pro LLC ("ClientBridge Pro," "we," "us," or "our") is a Florida limited liability company operating at clientbridge.pro. We respect your privacy. This policy explains what information we collect, how we use it, and how we protect it.
Information We Collect
We collect information you provide directly to us, including your name, business name, business website address, email address, mobile or business telephone number, mailing address, and any details you submit through forms on our website or provide during a phone call, text message exchange, or in-person conversation. We also collect standard technical information through cookies and website analytics, such as pages visited and general location.
How We Use Your Information
We use the information we collect to deliver the services you have requested, prepare and send reports you have asked for, respond to inquiries, schedule and confirm appointments, send service and account notifications, and — where you have separately consented — send review requests and promotional communications by email or text message. We also use information to improve our services and to comply with legal obligations.
Mobile Information and SMS Consent
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes at any time. Information sharing to subcontractors in support services, such as customer service, is permitted.
The above excludes text messaging originator opt-in data and consent; this information will not be shared with any third parties.
We do not sell, rent, lease, trade, or transfer your personal information, including your mobile telephone number, to any third party, affiliate, partner, advertiser, data broker, or lead generator for marketing or promotional purposes. Mobile opt-in data and SMS consent are never shared, sold, or transferred under any circumstance.
Personal information may be disclosed only to service providers who perform functions on our behalf — such as customer relationship management, scheduling, and communication platforms — and only under confidentiality obligations that prohibit any secondary use. We may also disclose information where required by law, court order, or valid legal process. Text messaging originator opt-in data and consent are excluded from every category of disclosure described in this paragraph.
How We Obtain Consent to Send Text Messages
We collect your mobile telephone number and your consent to receive text messages only through the following methods:
- Website form. When you submit a form on clientbridge.pro, you may choose to check a separate consent box to receive text messages. That box is not checked by default, is not required in order to submit the form, and is separate from acceptance of our terms.
- Verbal or written consent. When you provide your mobile number to us during a phone call, an in-person meeting, or in an email, and expressly agree to receive text messages from us.
- Inbound text. When you send a text message to one of our published business numbers, initiating the conversation.
Consent to receive text messages is never a condition of purchasing any product or service from us.
Types of Messages You May Receive
- Responses to inquiries you have submitted
- Appointment reminders, confirmations, and scheduling messages
- Delivery of reports or materials you have requested
- Account, billing, and service notifications
- Review requests following completed service
- Promotional or marketing messages, where you have separately consented to receive them
Message Frequency, Rates, and Opting Out
- Message frequency varies.
- Message and data rates may apply.
- Reply STOP to any message at any time to opt out. We will send one confirmation message and no further messages will be sent.
- Reply HELP for assistance, or contact us at 727-605-4777 or info@clientbridge.pro.
- Opting out of text messages does not affect your ability to receive service from us by telephone or email.
Cookies and Analytics
Our website uses cookies and analytics tools to understand how visitors use the site. You can disable cookies through your browser settings. Doing so may affect how parts of the site function.
Data Retention
We retain personal information only as long as necessary to provide our services, maintain business records, and comply with legal and tax obligations. Records of SMS consent and opt-out requests are retained for as long as required to demonstrate compliance.
Data Security
We maintain reasonable administrative, technical, and physical safeguards designed to protect the information we hold. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Your Rights and Choices
You may request access to, correction of, or deletion of your personal information at any time by contacting us using the details below. You may opt out of email marketing using the unsubscribe link in any message, and out of text messages by replying STOP.
Children's Privacy
Our services are directed to businesses and are not intended for individuals under the age of 13. We do not knowingly collect personal information from children.
Third-Party Links
Our website may link to sites we do not operate, including our own service-specific sites. This policy governs only information collected through clientbridge.pro.
Changes to This Policy
We may update this policy from time to time. Any changes will be posted on this page with a revised "Last updated" date.
Terms & Conditions
Acceptance
By accessing clientbridge.pro or using our services, you agree to these Terms & Conditions and to the Privacy Policy above.
Description of Services
ClientBridge Pro LLC provides marketing and communication services to businesses in the United States, including Google review generation and customer database reactivation, AI-powered voice and chat agents such as missed-call text-back and automated receptionist services, and website design, rebuilds, and related implementation work.
SMS Terms & Conditions
By providing your mobile number and opting in, you consent to receive text messages from ClientBridge Pro LLC as described in the Mobile Information and SMS Consent section above.
- Message frequency varies.
- Message and data rates may apply.
- Reply STOP at any time to opt out of SMS communications.
- Reply HELP for assistance, or contact us at 727-605-4777.
- Consent to receive text messages is not a condition of purchase.
- Carriers are not liable for delayed or undelivered messages.
- Service availability may vary by carrier.
The above excludes text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Your Responsibilities
You agree to provide accurate information, to use our services lawfully, and not to attempt unauthorized access to any part of our systems. If you provide a mobile number, you confirm that you are the subscriber or customary user of that number and are authorized to consent on its behalf.
Intellectual Property
All content on this website, including text, graphics, logos, and design, is the property of ClientBridge Pro LLC and may not be reproduced without written permission.
Payment and Billing
Pricing, payment terms, and scope of work are set out in the individual service agreement between ClientBridge Pro LLC and each client. Nothing on this website constitutes an offer or a binding quotation.
Disclaimer of Warranties
Our services are provided on an "as is" basis. We do not guarantee any specific business result, including search ranking position, review volume, lead volume, or revenue outcome. Results vary by business, market, and circumstances outside our control.
Limitation of Liability
To the fullest extent permitted by law, ClientBridge Pro LLC is not liable for indirect, incidental, special, consequential, or punitive damages arising from your use of this website or our services. Our total liability for any claim is limited to the amount you paid to us for the services giving rise to the claim during the three months preceding the claim.
Indemnification
You agree to indemnify and hold harmless ClientBridge Pro LLC and its members, officers, and agents from any claim arising out of your breach of these terms or your misuse of our services.
Governing Law
These terms are governed by the laws of the State of Florida, without regard to conflict of law principles. Venue for any dispute lies in Pinellas County, Florida.
Changes to These Terms
We may revise these terms at any time. Continued use of the website or our services after a revision constitutes acceptance of the updated terms.